Policies

Nondiscrimination Policy

Aurora Health Management, LLC does not discriminate against any person on the basis of race, color, national origin, disability or age in admission, treatment, or participation in its programs, services and activities, or in employment.

Aurora Health Management, LLC and its affiliates, ensure the following standards of practice are available to those in need of specialized services,

Communication with Persons with Limited English Proficiency

Auxiliary Aids and Services for Persons with Disabilities

Section 504 Notice of Program Accessibility
(Notification that our services are accessible to persons with disabilities)

Section 504 Grievance Procedure

For further information about these policies, contact our company’s, Section 504 Coordinator, at (410) 729-8406, Telecommunications Access of Maryland (TAM) Customer Service, 1-800-552-7724.

Admission Policy 

It is the policy of Aurora Health Management, LLC to admit and to treat all residents without regard to race, color, sex, national origin, handicap or age in compliance with the 45 CFR Parts 80, 84, and 91 respectively.  The same requirements for admission are applied to all patients whose needs are reasonable for Aurora Health Management, LLC to meet, and residents are assigned within this care center without regard to race, color, sex, national origin, handicap or age.  Each resident must be admitted to an Aurora facility on the recommendation of a licensed physician.  It is the policy of Aurora Health Management, LLC not to retain a resident who requires services beyond those for which an Aurora facility is licensed or has the functional ability to provide.  This determination is made by an Aurora facility admissions committee.  There is no distinction in the eligibility for, or in the manner of providing any resident services provided by the care center or by others in or outside of the care center.  The services of Aurora facilities are available without distinction to all residents or visitors regardless of race, color, sex, national origin, handicap or age.  All persons and organizations having occasion either to refer residents for admission or to recommend to the care center are advised to do so without regard to the resident’s race, color, sex, national origin, handicap or age.

Age Restrictions Policy 

It is the policy of Aurora Health Management, LLC to extend services to persons over the age of 18.

Aurora Health Management, LLC does not extend services for pediatric care.  Aurora facilities are not properly equipped and staff members are not trained to cater to this particular demographic.